Contact

Check a part by VIN

Give us your VIN and the part you need. We'll check fit and availability and get back to you. Prefer to call? +1 (561) 507-9056, Mon–Fri, 9 AM–6 PM.

Brake rotor, product shot

Check a part by VIN

VIN is the 17-character Vehicle Identification Number on your car's registration, insurance card, or the driver-side dashboard.

Doesn't fit? Refund or replacement, you cover return shipping.

Frequently asked questions

What does "checked by VIN" actually mean?

Before your part ships, we match it against your vehicle's VIN to confirm it fits your exact make, model and trim, not just the general model listed in the ad.

What happens if the part doesn't fit?

We'll refund you or replace it within 30 days of delivery. Return shipping is on you. Contact us with your order details and we'll sort it out.

How long does delivery take?

We ship within 3 business days of your order. Delivery time after that depends on the carrier and your location, and we'll send you tracking so you can follow it.

Can I see photos or video of the actual part before I pay?

Yes. Ask for photos or video of the specific part on the shelf before you commit to buying it.

Do you work with auto shops and mechanics, not just individual buyers?

Yes. We work with bulk orders and long-term partners. Select "Shop / Mechanic" in the contact form and tell us what you need.

Primeautoparts — Quick Answers